
Return Policy
ATTENTION: You MUST CALL FIRST before any return to get an Authorization Number, without that number the credit department won't be able to credit your purchase. Please call us 1 (877) 737-6267 during our normal business hours 9am to 5pm Eastern time. Your return number must be written down on the original invoice.
You have a 60 day Money Back Guarantee on your first bottle. If you purchased multiple bottles, all other bottles must be unopened, unused, and sealed for a refund within 60 days of original purchase date.
$8.50 restocking fee will be assessed upon receipt of product.
Signature Required for All Returns:
If you are returning product, please ensure that it is mailed via SIGNATURE CONFIRMATION method.
Damaged Shipments:
We make every effort to safely secure and ship all packages, but we understand that sometimes merchandise can be damaged during the shipping process. Merchandise damaged during shipping should be reported to us within 24 hours of receipt. We will contact the shipping company for visual inspection of the merchandise and box. We will then issue you credit for the amount of any confirmed damaged merchandise.
Do to Customs Regulations abroad, we are not responsible for packages that are kept, withheld, discarded, or destroyed. No refund will be issued.
Back Orders:
We regularly stock FLEXTIVA® and although every attempt is made to maintain inventory, occasionally we may run out. In this event, we will give you an estimated time of availability and give you the choice of canceling the out-of-stock item OR holding off shipment of your entire order until the product is available. No additional shipping charges will be incurred by the customer for this.
Refused Shipments:
Packages that have been shipped and refused, will not be issued a refund.
Any unopened bottle of FLEXTIVA® with the safety seal intact, original invoice, may be returned within 60 days of purchase for a refund. Opened product bottles cannot and will not be accepted for refund.
Due to the inability to monitor usage, consistency and procedure, FLEXTIVA®, can make no assurances or guarantees as to the level of effectiveness of any product for any individual in relationship to any particular time frame. Customer acknowledges and accepts this policy upon purchase.
Teamtrade Inc./ FLEXTIVA®
1451 W. Cypress Creek Rd.
Suite 300
Fort Lauderdale, FL 33309



